Privacy Policy

At (GWI) Goodwill International, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the details shared by visitors and customers through our website, phone calls, emails, and contact forms.

By using our website, you agree to the terms mentioned in this Privacy Policy.

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Information We Collect

We may collect basic personal information from users when they contact us or submit a form on our website. This information may include:

• Full Name
• Phone Number
• Email Address
• Address or Location
• Project or Service Requirements
• Messages submitted through forms

We may also collect non-personal information such as:

• Browser type
• Device information
• IP address
• Website activity and pages visited

This information helps us improve our website and customer experience.

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How We Use Your Information

The information shared by users is used only for business and service purposes. We may use your details for:

• Responding to inquiries and support requests
• Sharing quotations and service information
• Contacting users regarding projects or orders
• Improving website performance and customer service
• Sending updates related to our services

We do not misuse customer information for unrelated activities.

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Protection of User Information

We take proper security measures to keep your personal information safe and secure. Your details are protected from unauthorized access, misuse, or loss.

Although we try our best to maintain website security, no online platform can guarantee complete protection. Users are advised to share information carefully while using internet services.

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Sharing of Information

(GWI) Goodwill International does not sell, trade, or rent personal information to third parties.

Your information may only be shared in the following situations:

• If required by law or legal process
• To protect website security and business operations
• With trusted service providers helping us operate our website or communication systems

Any shared information is handled responsibly and securely.

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Cookies Policy

Our website may use cookies to improve user experience and website performance.

Cookies help us understand:

• Visitor activity on the website
• Most visited pages and services
• User preferences and browsing behavior

Users can disable cookies through browser settings if they do not wish to allow tracking.

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Third-Party Links

Our website may contain links to external or third-party websites for additional information or services.

We are not responsible for:

• Privacy practices of external websites
• Content available on third-party platforms
• Security of external websites

Users should review the privacy policies of third-party websites before sharing personal information.

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Communication Policy

When users contact us through phone calls, WhatsApp, email, or website forms, we may store communication details for customer support and future reference.

We may contact users regarding:

• Product or service inquiries
• Quotations and project discussions
• Order or service updates
• Customer support responses

Users can request us to stop communication anytime.

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Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If such information is identified, it will be removed immediately.

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User Rights

Users have the right to:

• Request access to their personal data
• Request correction of incorrect information
• Request deletion of personal information
• Contact us for privacy-related concerns

We will make reasonable efforts to respond to user requests as quickly as possible.

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Changes to Privacy Policy

Goodwill International may update or change this Privacy Policy anytime without prior notice.

Any updates will be posted on this page. Users are advised to review this policy regularly to stay informed about changes.